Table of Contents


Improve parcel management at your hub by using our integrated hub scanner technology. Simplify your process by scanning bulk parcels as “at hub” or “out for delivery” when using the built-in hub scanner, eliminating the need for additional software to integrate with your system. Using the built-in hub scanner, you can easily see which parcels are expected to be scanned as “at hub” or “out for delivery” per driver, significantly reducing the risk of lost parcels in your warehouse and effectively maximising your overall parcel management.

How to use the Hub scanner

Go to Hub scanner in the left-hand navigation menu and select a hub from the drop-down. If the logged-in user is limited to the branch, then there will be no branch option as the hub scanner will automatically be linked to the chosen branch. 

More drop-down menus will appear as you complete the information.


If plugged in, the scanner will become active and ready for use.

Scan the shipment and wait a split second for the GREEN or RED screen to appear to confirm if the scan had been successful.

The scanner is immediately ready to continue scanning after the first scan.

Each shipment is updated accordingly per scan and customers are notified where requested. 

How to add tags to shipments with the hub scanner

Tag shipments in bulk using the hub scanner.

Go to hub scanner and select the toggle to add the tag function to the current scan session. Choose an option from the tag action menu and then add some tags to complete the action.

What to do if the hand-held hub scanner doesn't work

If the hand-held scanner doesn’t work, you can manually enter the parcel reference into the provided space at the top of the page.

Press enter to submit the parcel reference.

What to do if a parcel is highlighted in red

Invalid parcels will appear in red. This means that the parcel is not created or not registered on the system.

You can Retry the scanner and if the parcel is still not found, you can ask an operations manager for assistance.


Use Interhub manifests for those shipments travelling between major hubs or centres. Easily create manifests and scan all relevant parcels into the manifest in order to update their tracking status to “In transit”

Use the manifest to track missing parcels and also to add tags to shipments while scanning them from the manifest.

How to create a manifest

Create a new manifest by going to Interhub manifests in the left-hand navigation menu and then clicking on Create new manifest in the top right corner.

Complete the manifest details  and select Create manifest to complete. 

Once created, you can open the manifest and start scanning the relevant parcels to add to the manifest. 

How to edit the manifest details

Open the manifest you wish to edit and click on the edit icon next to Manifest details.

Change/edit the information as needed and click on Update manifest to save the changes made.

How to add shipments to a manifest

Use the scanner to outbound or inbound shipments and parcels in the manifest. Open the manifest and start scanning.

  • Outbound (scanned in as leaving the origin hub)
  • Inbound (scanned in as entering the destination hub)

Please note: You can manually enter the shipment/parcel reference if the scanner is not available or not working.

How to find missing parcels in a manifest

Open the relevant manifest and go to the right-hand side of the page. 

Select the toggle “Missing parcels” and view all the parcels still outstanding in the list below.


How to view manifest shipments on the main shipment page

Open the relevant manifest and go to the additional settings icon in the top right-hand corner of the screen.

Click on View on shipments page to go to the main page.

How to download a manifest CSV

Open the relevant manifest and go to the additional settings icon in the top right-hand corner of the screen.

Choose the Download CSV option.

How to delete a manifest

Select the manifest(s) you wish to remove and then click on the trash icon found on the right-hand side of the page .

How to remove shipments from a manifest

Open the relevant manifest and go to the list of scanned shipments.

Click on the trash icon next to the shipment you wish to remove and confirm the removal. 

How to close a manifest

Open a manifest and go to the right-hand side of the manifest page.

Click on the Close manifest button to close the manifest.

How to print a manifest

Open the relevant manifest and go to the manifest details section. Click on Download PDF and wait for the PDF to open in a new tab.

The manifest will be downloadable and printable in this new tab. 


Additional tools are available on Ship Logic to help simplify those bulk actions that are sometimes needed.

Access these features by going to Tools in the left-hand navigation menu.

POD Uploader

How to use the POD uploader 

The POD uploader uses OCR technology to upload any image or PDF as proof of delivery. The scanned POD will be linked to a waybill once scanned successfully and the shipment will be updated to a delivered status with the POD image stored in the shipment tracking events.

This feature allows for bulk uploads with a simple drag and drop or file select option.

Open the POD uploader and click anywhere on the page to open the file selector OR drop and drag your desired files onto the page.

The upload will start immediately. Monitor the status of each waybill while it processes. 

Once uploaded, view the status of each waybill to see if it was linked successfully.

Successful uploads: PODs were successfully scanned and linked to the relevant waybill. View the uploaded POD directly from a shipment’s tracking events.

Unsuccessful uploads: These are PODs that could not be scanned successfully. They have to be manually added after the initial scan. Click on the waybill to manually scan and upload.

This step is only applicable to unsuccessful uploads.

Manually scan or enter the correct waybill number to link the POD to the relevant shipment.

Click on the failed upload to open the manual entry page. 

Scan or manually enter the correct waybill number into the required field and click on Save at the bottom.

Click on End session when all waybills have been linked successfully.

How to remove uploads after scanning 

Uploads can be removed after scanning. Follow Step 1 and 2 above

Use the slider or filters to easily find all unmatched PODs.  

Click on the remove icon on the selected waybill to remove it from the upload session.


How to link tracking stickers to parcels (Waybill check-ins)

Go to tools and open the Assign tracking stickers.

Start by scanning the waybill number  

A page will open where you can scan each parcel’s tracking sticker

Scan tracking stickers to link them to each individual parcel.

Click on Assign stickers to complete the action.

How to add more parcels when linking tracking stickers

Go to tools and open the Assign tracking stickers.

Start by scanning the waybill number. 

Wait for the page to open and then look for the add another parcel below the existing parcels.

Complete the parcel dims and weight, link the tracking sticker and then click on assign stickers to finish.

View your changes to the shipment by clicking on Open shipment

All changes to the shipment and its billing are automatic and will reflect immediately.